SHIPPING POLICY:

1. Technomat Services sdn bhd can send orders to local and international. We do not deliver to P.O. Box addresses.

2. We do not deliver to P.O. Box addresses.

3. At the time of delivery, you will be required to validate the receipt of the products by providing your signature to the delivery courier.

4. By signing, you agree that you have inspected the packing of the parcel and have ensured that the seal is not damaged.

5. If you are not at home to receive your purchased order, please log in to your account or the courier website to track the status of your shipment.

6. Should the order be unable to be delivered to you successfully after 2 attempts (or any stipulated number of attempts by the appointed logistics provider) or you do not pick up your order at a nearby location as stated by the courier, the order may be forfeited.

7. We deliver all orders using our standard packaging materials.

8. We are only able to deliver to one address per order. If you would like to deliver to multiple addresses, please contact us by email.

9. Once Payment done by customer and we received even local or international then we will provide it to you tracking order asap.

 

STANDARD DELIVERY LEAD TIME

1. Confirmed orders will be shipped out from our end within 5-10 business days. (excluding public holidays).

2. Aside from public holidays, orders placed on Friday after 12:00 pm and over the weekend will be processed on the following Monday and shipped out from our end within 5-10 business days.

Tracking Order

For carrier deliveries you can track the status of your order at any time via the online Order Status.
On the Account page you can view the current status of your order, view the items ordered, see estimated dispatch and delivery times, and track your delivery.

Delivery Information

If you fill in the wrong delivery data, it might cause delay or a missed delivery.
If your order is being delivered to a business address, please be advised that our carrier will deliver to a mailroom or delivery point and will request a signature from the mailroom supervisor; our carrier does not require a signature specific to the order details.
If you provide a home address which has a reception or concierge service, our carrier will deliver to the concierge. The concierge can sign for the delivery as long as they have a fixed location in the reception or within the building.

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